rob85swain
CouplesDisgusting treatment
AVOID AVOID AVOID we had issues with getting to the office within 5 minutes of our leaving time. So paid extra to leave the following day. Yes the boat left with out us again even after keeping in contact with the office. This trip was to celebrate my wife’s birthday and our honeymoon. We asked for a refund but were refused. The staff continued with ridiculing us and laughing. I am a disabled man that uses a walking aid. They basically laughed at me and took the piss! I feel like this is theft, paid for a service that we never had. This has put a very dark shade over our trip to Dubai. Thankfully we found xclusive yachts which is a short walk away from Dutch Oriental and they were fantastic, they even surprised my wife with a birthday cake. I have complained to my bank to try and get our money back.
